I am using AC since 2009. There are many EMR / EHRs out there and I had the opportunity to use quite few of these. NO EMR/ EHR is perfect and there is no EMR/EHR which can make EVERY physician happy!! Despite its limitation, AC is so far the easiest to learn for doctors and medical office staff with capability of being very flexible to work with.
I agree with Bert "I do not want our forum to turn into what the previous board did. I am not saying one can't be critical of AC. But, there is a limit. Comments that when taken at face value would drive customers away from AC do not belong here. And, direct comments aimed at specific AC employees by name will be deleted."
Unfortunately, Practices with Independent physicians are reducing at a great rate as more and more of these small practices are being engulfed by larger groups and hospital mafias. It is very important for small practices / solo practitioners to feel comfortable and not intimidated by this change and I think this forum serves this purpose with excellence!!
AC UB has been a great resource of not only Learning AC but also about technology in general. We exchange ideas, give free advise and try to help each other out by putting out our own experiences.
I have not had a SINGLE incident with AC support that I asked for help, whether during work hours or after hours including weekends, when AC did not respond or provided effective help to the problem / questions I had. I am not sure if I would have been able to continue to run my practice if there has been no AC Support and if there has been no AC UB!!
Thank you every one at AC and at AC UB!!
Happy NEW YEAR!!!
