Hi Aldo,
You may be right about the problem being at AC's end . . .
But now I wonder why your remote connection from home was noticeably better than the office, yet the problems persisted through a hot spot connection.
Starting a command-prompt ping test takes only a minute or two, doesn't slow down the station it runs on, and will tell you at the end of the day if there's steady or erratic packet loss.
One client compared it to asking a patient to wear a Holter monitor, only not as inconvenient and much simpler to read.
I don't know of any other way to check for packet loss.
Cheers,
Carl Fogel
