Originally Posted by Aldo
I'm done, finished, had enough. AC moved our cloud server to in-house and initially 70% of the problems went away.

Moved to a server.

Aldo, I truly understand your frustration and can't imagine going through that. I guess I have one or two more questions before you make this monumental decision. Major Caveat: I have never used the cloud option so my questions or advice may make little sense.

OK, so what i read from your post was it was moved from the cloud server to in-house. I will say that I don't know how that is done. Do they make a backup and then you install AC to your server and restore? I don't know how many AC's are on one cloud server. There is also a way to back up SQL database, which may be better. Did they back up to a hard drive and mail it to you.

The reason why I am asking is it would seem like once you have your network set up in house, with AC installed, wouldn't the .enc backup simply rerstore to the server once it is activated or whatever AC does to make it viable? I suppose, again, I am confused by "moving cloud server to in-house." Unless you mean in house network and server and "moving the data."

If you went with say, Athena, wouldn't you need all your data?

It sounds like you have this great Dell server and all you need to do is transfer that data to it. I understand that even that process would require AC support.

If any of this rings true, please PM me.


Bert
Pediatrics
Brewer, Maine