AC Cloud Users - We just deployed a self-service logout feature this morning. When you find a session is frozen instead of calling support you can log yourself out by right- clicking on the Password manager Utility( Green checkbox in the system tray). Right Click, not double click.....you'll see an option to log off. We recognize this remains an inconvenience and we're working on a long term solution but until then this should help expedite getting you back online.

Last edited by cconrad@ac; 02/06/2020 12:00 PM.

Chris

Chris Conrad - Product Manager for Amazing Charts