I just want to take a moment to thank everyone in this forum — it has truly been a blessing to be part of this community. I’ve been using Amazing Charts for 18 years, and it’s been a big part of our practice.
Unfortunately, we’re now considering a switch due to the evolving reporting requirements of PCMH. I wanted to ask: if we do decide to transition to a new system, will we still have access to our Amazing Charts data on our own servers?
Thank you again for all the support and insights over the years!
I believe you will, JamesNT will be a better oerson to answer. He will also be able to help transfer information if needed.
I am interested in the PCMH and what reporting issues are present for AC. The Harris Group has been making sure AC is compliant with reporting and governmental requirements over the past few years and some of us feel this has been to the detriment of the overall program. It seems that more time has been spent on keeping up with the legislative issues and not the problems within the program.
Please share what program you are looking to change to and what made you choose that particular program.
Hate to see ya go, there are others feeling like AC may not be the program for them in the future so seeing what others are changing to can help the Harris group see the competition if they will pay attention.
Before you leave please consider a small donation to keep the board open, never know when you will need to come back to this body of knowledge!
I'm not 100% certain, but I used the PCMH agency recommended by my IPA to help obtain PCMH recognition. They mentioned several reporting requirements for PCMH—such as medication reconciliation and appropriate use of antibiotics for pharyngitis—which they had difficulty extracting from Amazing Charts. Apparently, Amazing Charts could only generate those reports for an additional fee, and the agency couldn’t guarantee that I’d meet the requirements for PCMH recertification if I continued using Amazing Charts.
P.S. I would still highly recommend pursuing PCMH status. It’s definitely a lot of work, but I’ve seen real benefits for my patients—and financially as well—especially if you have a large Medicaid population.
Yes, Amazing Charts will continue to work on your own on-prem server if you stop paying support. However, some functionality will stop but nothing of consequence. However, there are some things to consider:
As time moves on, your server will become more and more out-of-date. Eventually, you will be on an unsupported version of Amazing Charts with an unsupported version of Windows and an unsupported version of SQL Server. You will also be on an unsupported backup software. This situation will happen because you aren't paying for AC support so no new version of AC which means no new version of SQL Server which means no new version of Windows.
Should your server fail at that point, assuming the data is recoverable at all, you will have little help in getting AC back up and running again from AC support since it will likely have been YEARS since you've been a client and are on an old version of AC. They'll help you get up on the latest version but that means paying them lots of money and buying a new server.
Keep in mind your mileage may vary. The situation I'm laying out is very possible but also leans towards the extreme. However, it is a situation I've seen more than once and don't like to be involved in.
If you are moving to another system, I can convert your AC data and imported items to one PDF per patient. You can either keep those PDF files on a computer for reference or possibly import them into your new EMR as imported items (or whatever they call it). PM me for details. If you decide to just let your server run for the number of years you will need it, completely unsupported, you are rolling the dice. If you decide to take that path, go with God.
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