Hi Chris,

I can't explain all of your error messages. And, I could be way off as I tend to not understand the electronic requests either. But, maybe, only maybe you are not understanding how it works.

When the pharmacist asks for the refill, they want to not only have you let them know it is OK, but that your prescription matches in name and directions even if they are different. What the pharmacist will ask you for will ALWAYS be what they have changed your prescription instructions to be.

So, if you wrote Augmentin 250 mg, 1 po bid for 10 days, They are automatically going to ask you to approve what they changed that to. A pharmacist is never going to write Augmentin 1 po bid for 10 days -- they are going to change that to:

amoxicillin-clavulanate 250 mg tablets, TAKE one tablet by mouth twice daily times 10 days.

Unless you specified Brand name only, they changed it to the generic and when you go to match them up, it will accept your script again, but it is the same. If you wanted them to write Augmentin even if they are going to change to a generic, you will have to write "please list as Augmentin in the script."

I am guessing, although I haven't looked that no pharmacy writes 0.5 mg (because one-half of America doesn't know what 0.5 is). We write 0.5 because we have been taught to start with a leading zero to let other doctors and health care providers know it is one-half. But, likely, all pharmacies' computers or a self-typed sig is going to change 0.5 to 1/2 for that other half of America who understand 1/2. They certainly are not going to keep po in your script. All of the red is going to indicate that the pharmacist changed what you wrote but they still want to know if you want to refill this medication even though we wrote it differently.

So HTH and IAPW (I am probably wrong).

One interesting thing that can cause one to go crazy is when Walgreens changes your script from amoxicillin 400 mg/5mL, 1 tsp po bid for 10 days to:

Please give JOHNNY 1 tsp of amoxicillin twice daily times 10 days. If they write it this way and it ends up in AC, the NewCrop window will NOT open no matter how many times you try. It is because they wrote "give Johnny." So, you have to rewrite it so JOHNNY isn't in there.

Last edited by Bert; 06/17/2023 7:16 PM.

Bert
Pediatrics
Brewer, Maine