[quote=ChrisFNP] @beagle: "Every few weeks there will be an inactive med that I don't remember inactivating (should be active)", find this all the time and it does have something to do with the electronic refill but it is not due to a mismatch, I have caught it but can't figure out why........
The way to figure it out is have a few examples inappropriate inactive meds. Ask AC to look at the logs and figure out when/ how they were inactivated. You wanna runs this by the same tech support guy on current issue?
Last edited by Bert; 10/13/2022 7:36 AM.
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