Carl,
Let me respond this way... I see two choices: one is to break with AC and start over with a new EMR. If I were 40 or even 50, I would definitely investigate other options aggressively. I am well past that so I am not spending the time and energy (and heartbreak) to look closely at other choices.
Instead, I am sticking with AC. In that case, all I can do is what I have done for the past 12 years. That is to simultaneously try to live with AC and find work-arounds and work flows that deal with its shortcomings
AND
Periodically try to convince the company (AC/Pri-Med/Harris) to commit resources to product development. To pay attention to what users clamor for, and also to look for improvements that might pleasantly surprise us.
Despite the efforts of some at Harris - and I know some people are working hard - we have seen little progress on this front. I understand that mandates and requirements have sucked up a ton of energy in development, but the same is true for other programs that are much more feature-rich than AC.
Last edited by JBS; 09/28/2022 8:31 AM.
