Just got off of chat with tech support. Started getting an error, "unhandled exception" pop up box. Marc from tech logged in and took off the user preference for "participate in patient copay assistance and education program". This seems to have fixed the issue. My question is why did htis just start yesterday? Started first on one machine and now on this one? I did not get a clear answer. "I've been aware of that glitch since I started with AC tech support. Not sure when it began" was the response. I am not faulting him but still wonder why all of a sudden the program would glitch.