Agree 100%. They do take you to the brink of walking away and I would jump the ship if I could! I don't mean to question the abilities of their development team but something has t change. Too many conflicts with Windows OS and other interfaces. Every time they work on improving something, it gets worse. I would cut them a slack if this was the first time. I don't know what to say when the staff expresses frustration and experiences embarrassment in front of the patient when AC crashes. My staff take calls from upset patients when prescriptions are not taken care of or the program crashes while they are looking up something. Electronic prescriptions were not working Saturday morning and was not ware until we started getting calls. Patient had to leave town and the pharmacy did not have the prescription that I thought I sent two hours ago. It is Deja Vu over and over again.
