Can't prescribe anything at all? Happened yesterday with my NP in my office. I was having no problems (Version 11.2 in the cloud) but Carolyn couldn't send anything, kept getting an error message. She'd been dealing with this over the last week and a tech support guy gave her his personal cell phone number. She called him, left a message, a couple of hours later he said that he needed to reboot our remote server which he did at lunch. Then he told her it is a "system-wide problem."
For the life of me I don't get why tech support doesn't send out emails, bulletins to the paid subscribers about these issues. For her it was infrequent, then frequent, then total over a week.
Last edited by Shrinkrap; 09/22/2022 7:15 AM.
