Home Forums Thread Like Summary - Prescribing problems

Hi everyone,

The shout box has a few posts, ACZ and Chris, alluding to problems with prescribing. I been noticing a few very unusual things, very intermittent, for the last month or so. No pattern at all.

Medications which should be active will occasionally appear as inactivated.

When using NewCrop to eprescribe a single controlled substance, one or more noncontrolled prescriptions are listed as having been prescribed at the same time.

When responding to electronic refill requests, occasionally the proper prescription is sent to the pharmacy, but Amazing Charts records that as a different prescription.

All of the above are infrequent, but obviously have the potential for problems.

As mentioned, absolutely no pattern that I am able to detect.

Anyone else?

Thanks

Gene

"I have been wondering why some drugs suddenly appeared to be inactive. Thought I (or a nurse) was doing something wrong. After reading this thread I see the problem lies somewhere else in the system." This has happened for years, used to happen to the other provider in the office more than me so I always joked about it with her because she will hit buttons over and over until she locks something up. NOW it is happening to me more.

Went to do refills this morning and a pt I prescribed Farxiga for on 3/7/22, did not put in "Days Supply" or "Course" days but the med is inactivated. NO ONE HAS TOUCHED THIS CHART IN A MONTH!!!! I had to open the chart and review and reactive the med before I was able to send.

What is frustrating at times is if you don't like Dish, you just call, cancel and go with DirectTV. No big deal. Even when you don't like your car or dealership, you trade in your car and lease or purchase a new one. I can't see anything more difficult than changing EMRs. Transferring data would be scary. I think if I did it, I would just start from scratch and use AC as my archive.

I think it's funny because every EMR benefits from new customers and those who are going to leave will end up leaving anyway. It just makes sense for all companies to work with other EMR companies to make the transition earlier. I am not considering changing. But...at times...

I know this one company who I looked at last year. They still send me emails five times a week on webinars and updates and bugs and stuff. Mostly education.

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We have all talked about this before, but it would seem easy for Harris to come on and say, "Yes we have experienced everything that you are talking about. That is our main focus and we should have an up a complete fix by November 1.