"I have been wondering why some drugs suddenly appeared to be inactive. Thought I (or a nurse) was doing something wrong. After reading this thread I see the problem lies somewhere else in the system." This has happened for years, used to happen to the other provider in the office more than me so I always joked about it with her because she will hit buttons over and over until she locks something up. NOW it is happening to me more.

Went to do refills this morning and a pt I prescribed Farxiga for on 3/7/22, did not put in "Days Supply" or "Course" days but the med is inactivated. NO ONE HAS TOUCHED THIS CHART IN A MONTH!!!! I had to open the chart and review and reactive the med before I was able to send.