Bert, I might reply like this:
Dear TNC,
Thanks for your reply. It is encouraging to know that someone is listening to my concerns and paying attention. I assure you that the opinions I express here are not just my own; they are shared by many, many physicians.
In answer to your question, I am a physician and I use an electronic medical record. I do not know about pharmacy computers or product labeling (though I suppose I could look that up). I do know what form the product comes in. I know that when I use my EMR, the dosage form/UOM's are now very restricted and limited. This creates confusion and errors.
For example, if I want to prescribe an albuterol inhaler, I should be able to prescribe an inhaler. Not make a guess of a box or a kit or a powder.
The EMR will no longer permit "inhaler" or many other UOM's. I have been told that your organization is responsible for creating the permitted list. Is that true? Is there some way to petition that the accepted list of UOM's be expanded to more accurately reflect the medications we are prescribing?