Had this one today: "A technical error has been automatically reported to your EMR/PM vendor. Contact them for more information. MSG 3 - RxInput XML parse error:
Please check the specified element name and value below for unusual characters and leading or trailing spaces.
Unexpected end of file has occurred. The following elements are not closed: dosageLong, OutsidePrescription, NCScript. Line 428, position 73."

This error messaged locked up the EPCS system and would not allow me to refill a controlled substance. The offending medication was not the controlled substance I was trying to refill! the offending medication turned out to be the pt's thyroid medication. The last electronic refill from the pharmacy came in with the instructions changed from 0.5 tablet to 1/2 tablet. Apparently the " / " caused the whole system to bug out. I am not sure why the electronic refill request changed the directions I had in the chart to begin with. I had to get AC Tech to help me figure out the problem and when I mentioned this change all I got back was "Have a good evening." Thankful for the help but wish we could get these bugs fixed!