Regarding your request from the insurance carrier for information on the patients test results: the insurance companies are allowed access to the patients' records during the time they are with that insurance company. In the past, they would send out a worker to go through the records and get the information needed. They then learned that if they sent a request to the doctor, many times it would be filled out without charge. Hence, their extraordinary requests to do their work for them. Your 2 options are billing them the time and not providing info until bill paid, like a standard records request. Or making their worker come to your office to retrieve their own information. Do not be fooled into doing the insurance company's work for free!!
