Another hot afternoon. We are still in the record heat, almost two mos without rain and over 100. My car temperature indicated 108. We lost power at closing, and a patient came in, demanded to see doctor. She said she walked in before, working far away... why she not being seen this time. When we first started, many walk ins. The front desk told her even the office opens... then I had to talk to her, she was not persuaded and said she going to email her lawyer...asked for my name to put down on her note. Another difficult patient, looking to see if they can get something out of docs 'deep' pockets full of EOBs, many with zero amount paid to provider.
Today Steve J stepped down and I am thinking of same as admin chief of a 'solo' doc practice. Help me here, please. What is your best office manager salary range? We had our 'office manager' for almost 4 years now. She likes to complain but good, can handle most of clinic admin stuff and dealing well with patients. Currently we are still paying her hourly rates in the range of 11-13 per hour. If you read my previous note, one of doc in our area paying his office manager triple. That girl is that good. We are thinking of switch our 'office manager' to the salary base, almost equal to 22-24K a year. I don't know if we can afford a much higher range but we'd like to pay her a 'good enough' salary. Do you pay yours much higher, or same. I'd like my doc see less then 20 patients a day.
