But, there are problems with paying for support for ten years and using it once. I don't think paying per incident would be that costly. It's kind of like a copay. We see private insured patients a lot less than Medicaid patients.
The nice thing also would be the incentive for AC to increase their knowledge. If they can't fix it, which is somewhat frequently, you don't pay just as with Microsoft. There are two different models and both have their advantages.
I am not sure what the penalty will be with MU, but if it is less than three percent, then I am never doing it. I will try my hardest not to.
Is there really going to be a full PM. I think they will be close but it will still require a 3rd party. CCHIT slowed AC down but so did the failed PM.
I hope not to offend anyone, but support should concentrate on the issues that come from new releases. MU is important, but there should probably be separate support staff for MU.
