I certainly agree that something has to be done to fix the support problems. I certainly would be pissed to pay per issue in addition to paying for Guardian Angel support already. Perhaps paying for MU assistance would be a way to do it...after all, that does require a lot more support than the average needs.
I mean, heck, I can't even get ahold of them to update my card information since I was just issued a new debit card. How stupid is it that I wait over a week to do something that simple?!? I just got a message that my eprescribing will be suspended until I talk to them and I can't. If I hadn't already got so much invested in making AC work for me, I'd be bailing. I'm worried this is a long term problem with them being bought up etc....
