PS
For those who want to do MU and avoid penalties, you have had 3 years to learn about it.
Why would you wait until the summer of 2014?
As I say to patients, a delay on your part does not make it an emergency on my part.
AC needs to attend to clients with true software emergencies rather than MU laggards.
As Nate said, "Triage", deal with real problems first.