Bert is correct. I use Paperport (which came with my Brother MFC). Everything now comes in via fax and what comes in the mail is scanned into this. From here I review, mark-up, return refills or move documents into one of several different Paperport folders... "Ready to Import", "Physician to Sign Off", or the folders of each of the employees. For instance, requests for release of medical records go to the billing person, things that need to be scheduled or acted upon go to the front or back office persons. My staff then looks at their folders throughout the day, act upon documents there and then either import them or send them back to the "Physician to Sign Off" folder for my final review. Throughout the day when they get a few minutes, they import documents from the "Ready to Import" folder into charts ( just as they would have filed them into paper charts). This system pretty well mimics how my office ran when it was papered. By the way, all staff can see what is in each others' folders, should a patient call in about a test result that may be waiting for action in someone else's folder. Unlike the email function of AC, this allows easy access for everyone to most everything.
Another great thing about this system is that I can access everything from home. I can do a lot of work therefore in the comfort of my jammies.
But one word of advice. Make sure you back-up your Paperport often. For some reason I have had entire folders simply disappear. It is definitely subject to unintended deletions by anyone using it and I have had to restore the folders more than once. This is my biggest complaint with this system.
Leslie
PS
Adam!!! Glad to see you back!