Fellows,
Yes I have a real server (two actually, an older one which I now use as an external hard drive for extra back up) and the received fax folder resides on the main server. However, it is only backed up nightly. There is a whole lot of work that goes on during the day, faxes coming and documents being moved from folder to folder. I do not know how I would be able to do a continuously running back up to protect against boo-boos that happen during the course of the day. Sometimes at lunch, if I think about it, I will back up the folder to an external hard drive but I forget more than I remember (I am old, you know). The one saving grace, I presume, is that what came in one time can conceivably (if called for and requested again) could come in again. But, many times we do not always know what has come in if it has not yet been "processed". Don't get me wrong, this does not happen daily but I have had to restore Paperport at least 3 times (twice it was I who apparently made the boo-boo while working from home. Well, once I was down at my campsite by the river and Corona may have been involved).
At one point we were scanning old charts into Paperport and keeping them there until they were imported into the charts. Sometimes though, when we got behind on our "filing" the scanned records may have stayed there for several days. In the interim, those old paper charts were sent to "paper heaven". I am embarrassed to say that we totally lost 2 charts this way when Paperport simply somehow deleted the folder they were in
. So now, we instead immediately batch import into AC from the Scansnap Scanner and keep a running list of whose imported items still need to be renamed and put in the appropriate "file" which we all do in our free time. And, we have boxes and boxes of scanned papers sitting around waiting longer to go to the shredder.
Leslie
P.S. Hope you are getting things squared away, Adam
