My biller just came up with a good idea. Our audex starts off with, "You have reached....." if you want....select...
But, it could start off with "You have reached....Did you know we are now doing telehealh also known as virtual visits. Our doctors can call you, and it is just like a real visit. Etc. etc. I mean the receptionist or CMA could convert that call right into a visit then and there.
Or, "Due to the coronavirus outbreak, we are scheduling fewer office visits and offering virtual visits with Skype and Facetime or evern by phone."
Anyone like this idea and, if so, can you give examples of greetings.
