I figured it didn't matter if he did the telehealth from home or in the office, especially since he can remote in, but a biller asking advice from another office was very skeptical about it and made me question myself.

There are two of us who stay in office, myself and the MA. The MA stays here for things like blood draws, shots and checking blood pressures and also amazing how many calls we get after the doctor leaves. We do not have an answering service and we do not want to give out our personal numbers. Some patients do have the doctors cell number but they are pretty much respectful and call the office first.

We occasionally work from home if there is no need to come in or after hours.

Charlene
Office Manager
Family Medicine