Home Forums Coronavirus and the private practice

So far, we've reduced our hours by 2 each day. The schedule is staying busy with virtual visits, but I need to streamline the process so they take up less of our provider's time. I started pre-screening today to ensure patients are set up for video. Updox appears to be working diligently to make their system work better, and I'm finding other options if it doesn't work as expected. Did an appointment today through Facebook Messenger. As the weather gets warmer here, we're thinking about scheduling more "car-side" appointments. I have a tent I can set up outside the back door, a stand-up laptop desk, and we just checked the wi-fi and found it works outside. Since doctor's visits are considered essential, I suspect some of our patients are going to prefer this approach, especially if it gives them the opportunity to get out of the house for a little while.

The real question mark in my mind, especially for telemedicine, is how long it will take to get paid, or if we'll have to fight with insurance. I'll really be surprised if things process correctly the first time.