99421 Online digital evaluation and management service, for an established patient, for up to 7 days cumulative time during the 7 days; 5-10 minutes
99422 11—20 minutes
99423 21 or more minutes
These codes are for use when E/M services are performed, of a type that would be done face-to-face, through a HIPAA compliant secure platform. These are for patient-initiated communications, and may be billed by clinicians who may independently bill an E/M service. They may not be used for work done by clinical staff or for clinicians who do not have E/M services in their scope of practice.
I am considering trying these codes. Unfortunately, AC does not recognize them so I can't bill through AC. I am on 10.1.3. Maybe they have updated on later version?? Bill
Bill Leeson, M.D. Solo Family Medicine Santa Fe, NM