Ended up doing 3 secure video chats (SVC) today, wellness visit on fairly healthy young, one back pain and another anxiety sleep issues, everyone very appreciative to have this option
I asked each one if they saw my portal blast message about this new way to interact and billing for this service (that i sent out to 1000+ patients on wednesday) so all ok with being charged for this service. I told them if any issues with billing to contact our office manager.
Got 4 more scheduled for Monday. Realize SVC has certain limitations, but given the current state of affairs most patients I think will be more than willing to interact this way for simple straight foward issues that are more complex to handle via portal or phone, so learning as I go.
