Charlene that's my confusion too. It seems 99421-99423 are covered by some insurance plans but the medicare rate for them are very little, much less than 9913. From the Updox webinar that I watched, the practices billed 99213 with POS 02 and modifier GT for interactive communication. It seems the components/documentation requirements for 99421 are much less than 99213, so maybe it depends on what was done during the visit.

Here's UHC policy. It doesn't talk about 99213/99214 only 99421-99423. https://www.uhcprovider.com/en/resource-library/news/provider-telehealth-policies.html

Just saw this, table at bottom of the page talks about differences between the codes. So still very confusing. https://www.cms.gov/newsroom/fact-sheets/medicare-telemedicine-health-care-provider-fact-sheet

Last edited by serene; 03/17/2020 1:54 PM.

Serene
Office Manager
General Pediatrics
Houston, Texas