Despite screening patients by a nurse out in the hallway and turning folks away with fever or symptoms, still seeing about 5 face to face in office but seeing 5-10 secure video chats per day and I anticipate the face to face will decrease as the secure video chats increase in next few weeks. The portal message blast telling patients about the screening at the door and option of secure video chats was a double edged sword. I think it slowed down the face to face visits but has helped with getting the secure video chats ratcheted up.
