I guess a bit different for us because we are doing video chat, but we have created a consent form they must sign. I made the form available on Updox so they can fill in the form electronically w/o having to print out paper. The visit is scheduled like a normal sick visit. At the appointment time, staff calls the patient and collects any copays and verifies the parent name & pharmacy for eRx. Then the patient accesses the doxy.me link and waits for the doctor to accept the video call.

Have successfully done 1 visit so far - it was a private insurance patient and we collected the copay. We have 2 more scheduled this PM and they are medicaid patients.

Strangely, we offered the televisit to 2 asthma checks and they both refused. They still want to come to the office.

We will be starting to do telephone visits too.. still trying to set up all the procedures.


Serene
Office Manager
General Pediatrics
Houston, Texas