That is very cool. And a good way to get the copay. Plus, given the video, it is more obvious that they see it as a "real visit."
Yes, we are telling all patients they can come in if they wish. If they don't come here, they will go to the ED. We are just super careful about PPE and having them wear masks.
The only downside to your system (at least for me -- maybe not for you) is with the telemedicine we tell them to have their voice mail on and answer the call. But, it allows me to do the call at my convenience, so unlike before I am not running behind an hour and just stressing out all day.
