I think this all sounds well and good -- BUT people cannot remain on topic, almost every title loses focus and gets about something else. If you really want to look up faxing then the fax topic needs to stay on that and not change to how to enter vaccinations, etc. I also think people need to make their own choices and Version 5 if you never did any Version 4 should not be that hard. The basics of using AC take virtually a couple of days of playing with it to learn (if you have basic computer knowledge) and I don't think any thing can help you on any UB or using a manual if you can barely turn on the computer - for that you need to take some computer education.