Hello from souther WV. I really enjoyed the conference and learned a lot, and came away with a lot of how to confusion. We are one of the offices that have 25-30 computers and AC keeps dropping off. We are working with tech support to go the larger server route. Until then we can not go all electronic...but I am diligently working toward most everything electronic. I need your help. There were a lot of how to options talked about at the conference but I dont know how to go about them. The paper work and chart chases are more than ridiculous so I really see the need for electronic. How do we set up to do e-faxing? We probably get 500+ faxes a day. Is there a way, or program to set up so that faxed reports go into patients chart, like the labs do? Or do they come to a central location and someone puts in patient chart. Then how do we know reports are new and in chart for review? I started with version 5 in Jan. and glad I did so I cant compare it to others...would just add to the confusion. I want the office to run and flow seemlessly electronically..I looked at Phressia checkin while there and it looks good. A lot of things look good but in your alls experience what really works and makes life easier, do you need all these fancy addons, which increases stuff you gotta know about and more stuff to break down? I want the experience of the ages to tell me what works. I am not a tech guru but am embracing it and want to learn and want things to be smooth. So I started with AC have labcorp on board dumping into patient charts. How do I fix faxes? Will stop here and take one step at a time. Did buy I-pad and do logmeon. It is not practical for seeing patients but good if out of office and you need quick info. Games are fun. Thanks for all your help. Jana Peters D.O.
Jana,
As far as faxes go, I would do a search on faxes as there are at least 30 threads on it.
There are a few ways to do these. You can go with the Internet Fax Providers such as Ring Central. It handles incoming and outgoing. I used to use them, but they were pricey and not as reliable as I would have liked.
You can use a modem on one of your computers and use a program called Snappy Fax. It works rather well.
We use a fax server. You can do this with an external modem/server or an internal fax card or fax board. We have used both. It essentially handles all faxes, although we have a walk up fax as well, which you would need.
Most users (and we still do this to an extent) use a multi-function printer such as Muratec, Xerox, Toshiba or Brother. A lot go with Brother as they are good and inexpensive. I don't like them as they only allow importing as tiff files. But, that isn't always bad.
Muratec (from France) is the next level of cost. It will do all MFP such as copy, scan, print fax. It is networkable as is the Brother (sort of) and can Fax to PC and do PC to fax and it does it well. So, most of the above will allow PDFs or some format to come to one folder on your server
