Well, I am glad you are getting the hang of it, and that you are finding some help on here. As a lot of people have stated, a manual would be very helpful.
If it helps, there has never been so many posts asking about a manual in the past. I think the main reason is that v5 is a lot more complicated than the other versions, plus there has been a large influx of new users, which is great.
The advantage that the experienced users have is not so much that we know how to use HM, ePrescribe, those (awful) orders, etc. is because we know what we need to get what we have been getting done in the past. In other words, we know what is new to the program and we can ignore it if we wish.
I sort of liken what Jon is doing to what we do as physicians and what attorneys do. While we continue everyday to see whatever patients come in the door, each day brings at least one patient that we have to research for awhile. So, we have to multitask and can't just plow straight ahead. As much as I dislike lawyers, I have always marveled at how they can work on one case while juggling four others. I don't know how they pick and choose what to work on for that day.
My opinion, though, is that Jon (and this is just opinion remember) tends to move to v4 and SQL, v5 and HM/CCHIT, v6 and PM, etc. and doesn't always go back to tinker with things. Adding the things for "meaningful use" and adding practice management are two things that will not only be helpful but will allow AC to have more market share. But, another thing that will also do that, and if not done will lose market share, is a comprehensive manual, help section, etc. When I go to many software sites such as those for backups, EMRs, billing, you name it, they all have very organized websites with very good support areas. Now, I think what one can do is proportional to the size of your company. But, I agree with you completely.
I have thought about writing a manual myself, but there are actually things in v5 that I don't understand; and about the time I finished, v6 would be out.
The other thing, when I look at a lot of my programs such as Acronis and Backup Assist and Microsoft Office, major upgrades from a Version 9 to a Version 10 come out every nine months to a year at best. The updates and upgrades for AC are coming out much quicker now than they used to. At least it seems like it.
