No better EMR user board in the WWW. No doubt.
"Sticky's" at the top of each forum for the most common issues may be good. Maybe just 3 or so from each forum.
Agree with Jon that the search function is irritating because it pulls up every single post instead of the thread. So if one topic had 100 posts, that's the only thread you would get out of your search and it may not have what you need.
If this user forum is the most important way to learn AC, it needs to be the best functioning forum on the planet. Search the forums, find the threads, then when you click on the post, it should highlight your search terms. I'm sure that's a major overhaul on the search function though.
That being said, I have no fear of posting something that's been posted before if I couldn't find it. I have never, and will never, tell someone that they should just do a search as I know the search functions is sub-par for finding direct answers. I'll either answer them if I know the answer or post a link to the thread if it discusses it elsewhere and I remember talking about it.
Still, a user guide is most important to answer all the basic stuff. Forums for the little odd quirks and work-arounds are great.
BTW, without Bert on these forums, this forum is just average. His time, energy and expertise are unrivaled on any forum.