AC needs a downloadable .pdf user manual. Period. Screenshots and directions on taking a new patient all the way through an encounter. I'm not a big fan of demo videos because they are SOOO time consuming. I need a quick reference. Especially if they add a PM module.

On to a gripe session:

I'm with Leslie on this. I haven't upgraded to v5 and honestly, I see no reason to do it now. There is nothing in v5 that will improve my workflow or practice. Nothing. Not even eRx. It's just more crap that I have to figure out and teach my staff. It's bulkier. It's slow. It's closer to all of those EMRs that I skipped over. I hate where it's headed. More time out of my day upgrading every computer. More chance of having some unknown bug come up.

$44,000 is a good chunk of money but with the current rules, even if I upgrade to CCHIT v5.31415926 or whatever, I may not show meaningful use. Fine. I'll survive. I may stay with v4 forever...not really but it sure has been great for my office and its stability is unsurpassed for software on my computers.

I love AC. I love computers. I actually don't mind change. But only if the change is for the better. Not to better comply with the government regulations. Not to better comply with marketing forces. But to the betterment of a physicians practice, workflow and patient care.

yes, CCHIT/government makes me bitter.


Travis
General Surgeon