July is my 1 yr anniversary with AC and running my practice.
the first few months learned enough to get by - not what I should do or could do. E.g. I accepted as normal 10 hrs to backup ... only when i clocked 30 hrs did I scream enough!... now I know re import files and not scanning at 600x600 resolution, etc. This mistake handicapped me for months. You miss things learning ad hoc.
Jon's videos are commercials - only Morgan Freeman could do a better job of selling with voice alone - but they are not training videos. I needed a "how to implement AC in a paperless office with 2 assistants and not screw up" - instuction sheet with hyperlinks. I'd like to write one, yet one yr later I don't know if i can ... the ACUC helped a lot.
The userboard is a treasure chest - ... great for problem solving ... not too inefficient a means of getting the basics -
E-MDs was going to charge 7k$ for on site training and promised access to "online self directed training" - ridiculous price and no need for a warm body in my office - but an overview followed by self directed review is what I wanted. Online media would allow me to direct my staff to specific learning objectives.
imagine if the number of users doubled in the next 2 yrs... would existing wiki, videos and the userboard make sense to get them started? why waste helpdesk resources - I think an online manual of the "essentials" with some video instruction would be very helpful.
Users should write it - AC direct and coordinate it - I am no expert but I'd be willing to contribute. Perhaps we can define what the essentials are then recruit contributors then have AC edit? We could ask everyone "what do you know now that you wish you knew then?
