Running the risk of being that annoying guy who just won’t let go….
Before this thread “went cold”, a new user asked about faxes and then another asked about templates. They got some advice that I suspect proved to be useful. It was also suggested to “search the forum for faxes; there are probably about 30 threads about that”. Actually, “faxes” returns over 100 responses. “Templates” yields the same. I guess the search function maxes out at 100. No way to tell exactly how many threads those represent, since one of the minor annoying features of the search function is that it doesn’t list threads, just individual posts.
Anyway, my point is that this is not a very productive way for new users to get their information. As of now, there are about 23,000 posts on the forum. This is totally a guess, but maybe 2% of those, or 460, contain information that new users would want to see again and again. If the sentiment is against a separate forum for new users, isn’t there some way to have those posts tagged so they are visible at a glance? Or even grouped, so that they all appear in one area? That way, new users looking to learn about faxes, templates, etc. could find them much more quickly.