I am really amazed, Bert, at the amount of time you put in for the benefit of AC. I really do appreciate the "family" flavor of AC as opposed to most software, but I agree that the company seems to rely on the goodwill of its users to an excessive degree. It really should be their place to create a good users manual, for example.
And, Steven, I really disagree with your perception of how easy it is to jump into an EHR, even AC. I've been using computers since I had to program one that i built on a breadboard in hexadecimal 35 years ago, but this was a big step. Sure, if you consider typing the history and physical into the appropriate fields and finding a diagnosis on a standalone machine as having learned the program it can be mastered in a couple of hours, but that is the trivial case. The reality is that a lot of us operate in a multi provider environment, the EHR totally nukes our accustomed work flows, there are new network issues, and scanning, faxing, and add-on programs that all have to be mastered at once. Otherwise, you might as well type everything into Word and pretend you're using an EHR.
When I posed the question "is it just me?" on a thread a few months ago, I was struck that many responses made it clear that those that insisted this was easy started with an early version, just filled in a few fields, then were all proud that they had it mastered in a day. The reality is that to integrate AC as it now stands into an existing practice is like having to learn all the bells and whistles of Photoshop or the Microsoft Office suite. Yes, Bert, we're bright, and yes, we can do it. But please don't belittle those who are telling you it's a difficult step. If you think it should be easy for them, then I suspect you don't understand the question.
