Jon you are absolutely spot on. When this first started it was A LOT simpler and therefore, more intuitive. The more complicated it gets, the more you will need to be trained. Two years ago Leslie and some others were arguing passionately that everyone, (including Jon Bertman) should leave AC alone, don't change it anymore and don't make it so complicated that it becomes to expensive, and slow. I like the new features and that especially includes the health maintenance, (where I am learning about hemosiderosis!) but I also fear the fallout from over complications. I admit that there should be training, I just hope I won't have to pay for it, (through higher fees) after all, I already got mine, the rest of you are on your own! :-)
