I'm here with an update. Our ACPM install was done last week and at least for now I see that all appointments have transferred to ACPM from the amazing charts scheduler. Scheduling function is somewhat limited in some areas on the ACPM Such as displaying the preferred phone number for appointment reminders. There is also no preferred phone number tab on ACPM scheduler. It is also somewhat more confusing than the scheduler in amazing chart. At the time of install, we were told to use the new scheduler however I'm wondering if I can use the scheduler included in the amazing chart.
We are scheduled to have the final training to send claims sometime later this week.I will post an update once we are able to send claims.
There may be some improvement in the support since we did get a phone call for install as scheduled without us needing to contact them. I guess that is a pretty low bar for the support but nevertheless improvement. Also automated migration of the demographics and appointments is improvement over other ACPM installs that may have happened before for other users. I see some comments about needing to enter appointments manually in the past. That is no longer true.
