We are really struggling to get going with ACPM.
Also since going live with ACPM, the AC EHR part has become VERY MUCH slower.
I hope this is just "growing pains" and that these problems will resolve very soon.
We are yet to SUCCESFULLY bill-out, talk less of get paid $1 dollar this month. Nevertheless we are already getting the demand from Amazing Charts to pay ACPM monthly dues, even as we cannot get timely support to make the product work for us. What to do?
Does anyone have a head-count how many of us using this product at this time and what percentage of ACPM users feel satisfied with the product and support service?
This is a serious matter because billing & getting paid timely, is the life line of the Practice, and for most of us, also our ONLY means of income and livelihood.
I see John's post above, c/o not being able to access ACPM for the whole day, and not able to get any support?! Not a way to run a medical practice of any size in 2015, I think.