Update:
Over last week, we had been able to send several claims. Also, support staff is working on eligibility function of the ACPM. Overall it seems to be working somewhat better although ACPM seems to randomly freeze on one of the desktop. Also, they do have a training specialist that has been helpful for my office staff. I did receive an email today from PM specialist about the status. This seems to be an improvement and I believe integration with ACPM once fully implemented would be better than having separate billing and EMR.
drdavi- Insurance information does transfer to ACPM for commercial insurance. For Medicare it is picking different insurance then what patient has. We have been checking manually each patient as they come in for appt. Also insurance address has to be reentered.
