[u]I am new to the blog despite being Amazing EHR user since 2008. I regret that I did not join earlier, could have saved myself some aggravation.

We went live on Wednesday after our initial ACPM install 2 weeks ago failed and had to be reversed. We have not been able to submit claims as yet but keep trying.

Has anyone noticed an issues with SECURITY?

The "Default" ACPM setting is that ALL staff who use ACPM have access to ALL ACPM data, including " All Practice Financials and Reports", you cannot set permission for example to limit scheduling staff access to practice financials and reports.

I did an online chat with ACPM yesterday to see if this could be fixed Urgently but was told it will take months? I think in addition to functionality issues, security is important. Setting different permissions for different levels of staff is important not only for HIPPA but also to safe-guard our financial information.


Akay.
Pediatrics, Springfield, MA.