Since my original post to this thread 7/18, I have seen improvement in support access beginning early September. ACPM may still work--today I submitted a batch of 48 claims successfully in about 90 seconds. Claimremedi editing has been effective in finally submitting a few hundred claims that were held up over 3-4 months. And payors pay! Main issue currently is a glitch preventing posting of paper EOB's due to a "no matching records" error. Support has not resolved this significant problem. With incomplete/inaccurate patient acct. ledgers, it is difficult/impossible to send out correct patient statements.
Anybody know an answer to the "no matching records" error?
