Add me to the growing list of dissatisfied clients who have decided to not implement ACPM. My manager has been frustrated by the lack of communication from ACPM staff. Our supposedly live date was September 28, but we have only had one phone call from ACPM, and that is after literally calling them about 10 times. When we finally got a hold of somebody, we were told: "We need to set up a weekly phone call" Our answer: We did, you never called us and never returned our message. So we were told it would happen. Guess what happen the next time they were supposed to call us... Also, I am getting concerned about the horror stories I am reading in this forum. So, after the last unreturned phone call, I have decided to not go "live" with them. I will be asking for my money back, doubt I will get it. I am going to stick with our old PM for now, but will be looking at other options. I am very disappointed in AC.
On a side note, their marketing department is doing a great job spamming my inbox... I get a junk mail from AC almost on a daily basis. Maybe they should trade with the ACPM staff.
