I am here with another update. We have been finally able send few claims (about 10 to 15) over last 6 days. Interestingly some claims are not showing up in ACPM even though super-bill has been posted in account information in AC part. Also still no eligibility setup. Something about eligibility table needs to be set up by on-boarding support staff. Tomorrow it will be 1 month since we had been "live". ACPM is certainly testing my patience.
Also ACPM seems to crash/freeze frequently causing delay in scheduling the appt with pt waiting on phone or in person.
