Mea culpa, yes I was rude, shouldn't post at end of long day, I am sorry. Didn't realize you weren't part of AC. Did use @, as another pointed out, I left off s.
We (my office manager & partners) have called AC for help with different issues & frequent reply is "that's a known problem, we're working on it" and has been months & still not corrected (having to close out twice in order to get restarted, cursor jumps to beginning while typing in plan textbox, takes 10 seconds for 'orders' to open) If hard wiring will solve the sudden closing of AC with loss of notes(yes do know how to resurrect, but that takes time!), or 'Not Responding', then we'll try that.
