Healthy,
I looked at alot of systems before I chose AC a few years back. I wanted something that was not too expensive and was easy enough to use that my sister Dr C could use it. I downloaded it one Saturday AM, spent a few hours Saturday and Sunday figuring it out, and we could use it Monday. Really. Granted, this was back when AC had only JUST added the ability to scan documents, so it was less complex then.
Over the last 2 years, AC has had additional "persistant" bugs creep in it seems with the rush to meet the government mandates. I'd give them some time to fix it.
With 5 providers, your problems do sound like many may be coming from the network. That happens very easily. I only have 1 and a very few extra PCs, so we don't see them too often. The folk on this board can be very helpful, and many have strong IT backgrounds.
