Bert,
They may very well be MCITP, but I should really know, but like you say they are friends/patients now-- one has been servicing our office for +18 years and has kept our lytec billing up and running and rarely a glitch and the other one has been with us for about 7-8 years-and my only complaint is that once in awhile they are sluggish for the minor stuff but they have been johnny on the spot for the not so minor stuff. You do bring up excellent points and thank you once again for things that don't necessarily- but should pass between this ears of mine.
